Why Maintenance and Repairs by Experienced Mechanics is Better for You and Your Bike.

The bike workshops at Bikes By Outside Sports in Queenstown and Wanaka have steadily gained a reputation as the top workshops in both towns – we’re the go to guys for professional riders, premium bike hire operators, and demanding locals alike.

In this article we’ll explore why we've developed such a great reputation for our service and expertise, and why it’s best for both you and your bike to have it maintained and repaired by us. We’ll cover: 

• Factory technical training 

• Professional workshop tools and equipment 

• Safety 

• Local knowledge 

• Value for money 

• Convenience 

Modern bikes are sophisticated, precision machines with complex drivetrains, hydraulic brakes, and suspension systems that require expert knowledge and the right tools and equipment to keep them in top condition.  

We get extensive training and technical support from Whyte, Forbidden, Scott, Giant, and Mondraker – and because many of the components these bikes use are shared by multiple brands, we can easily turn our hands to any other bikes you have. In particular, we have lots of experience with Specialized bikes from when we were a Specialized retailer and ran a large Specialized hire fleet.  

All bike manufacturers issue technical specifications for all their products that we follow religiously to make sure every bolt is torqued correctly and every system performslike new. Not only does tuning to factory spec make your bike better to ride, it also extends the working life of your bike and its parts, which saves you a lot of money in the long run. 

Years of experience also mean we will diagnose and fix issues quickly and spot problemsthat might go undetected by the untrained eye,which canprevent costly damage or dangerous failures out on the trail or road. 

Along with our trusty torque wrenches, our workshops are equipped with borescopes, electric bike hoists, bearing presses, wheel truing stands, and all the other tools that guarantee everything is done to a level of precision that simply isn’t possible at home. We also have sophisticated diagnostic tools at our fingertips that let us check things like suspension and drivetrain alignment andoptimise super technical things like electronic shifting. 

And naturally we only use quality consumables on your bike like Muc-Off environmentally responsible cleaners and lubricants. 

Having your bike professionally serviced also gives you confidence, which is important when you’rein the backcountry or bombing down Skyline. The last thing you want to be worrying about is whether your gear is up to the task. As part of our dedication to bike safety we also do pre-race checks and provide on-course mechanic support for endurance events like the Motatapu and Glenorchy Gravel Grind. 

If you're a local you’ll probably recognise our mechanics from your biking around Queenstown and Wanaka. We’re all passionate mountain bikers and bike packers and we’re out there enjoying our own adventures all the time. Knowing what the local tracks and trails are like and the challenges they present to us helps us know exactly what’s needed to keep you safe and enjoying your bike to the maximum – just like we do. 

Although it costs more to have professional bike mechanics at Outside Sports in Queenstown and Wanaka maintain and repair your bike rather than DIY, the benefits far outweigh the costs. A professionally cared for bike will last longer before it needs expensive repairs or replacement, and bikes in top condition are worth more when it comes time to sell them to fund an upgrade, especially if you want us to trade it in. 

Whatever type of bike you love to ride, we can keep it in tip top shape with regular preventative maintenance, and get you back on the trail fast when it needs repairs. 

You can book online here, or give us a call to chat about your bike. 

Bikes By Outside Sports Queenstown 64 3 441 0074 

Bikes by Outside Sports Wanaka 64 3 443 1792 

Email us at info@outsidesports.co.nz