• Enthusiastic about the outdoors and adventure
• Fluent in English
• Experience selling our brands preferred but not essential
• Friendly, customer-focused attitude
• Willingness to learn and grow with the team
• Ability to work reliably and be punctual
• Comfortable working in a fast-paced environment
• Available on weekends and holidays

Please note: We do not offer staff accommodation

• Be part of a passionate, family-owned New Zealand outdoor retailer
• Work with leading outdoor, cycling, running, and ski brands
• Join a supportive and collaborative team
• Enjoy a varied role with opportunities to learn multiple aspects of the business
• Staff discounts and bonus opportunities

We can’t wait to hear from you! Please email your CV and cover letter to Darren at darren@outsidesports.com.au

• Fluent English communication skills
• Passionate about bikes and the outdoors
• Friendly, customer-focused attitude
• Minimum 1 season experience in a rentals environment
• Knowledge of local trails and the riding community
• Mechanical experience preferred
• Experience selling our branded bikes preferred

• Be part of a passionate, family-owned New Zealand outdoor retailer
• Work with leading outdoor, cycling, running, and ski brands
• Join a supportive and collaborative team
• Enjoy a varied role with opportunities to learn multiple aspects of the business
• Staff discounts and bonus opportunities

We can’t wait to hear from you! Please email your CV and cover letter to Jess at jess@outsidesports.com.au

• Fluent English communication skills
• Passionate about bikes and the outdoors
• Friendly, customer-focused attitude
• Minimum 1 season experience in a rentals environment
• Knowledge of local trails and riding community
• Mechanical experience preferred
• Experience selling our branded bikes preferred

• Be part of a passionate, family-owned New Zealand outdoor retailer
• Work with leading outdoor, cycling, running, and ski brands
• Join a supportive and collaborative team
• Enjoy a varied role with opportunities to learn multiple aspects of the business
• Staff discounts and bonus opportunities

We can’t wait to hear from you! Please email your CV and cover letter to Jess at jess@outsidesports.com.au

• Minimum 1 year of outdoor retail experience and 1 year of administration or relative experience.

• Proficiency in Shopify, Bike Rental Manager (BRM), Cin7 and Xero.

• Experience with purchase orders and invoices; receiving and processing stock; stock takes and transfers.

• Experience with banking/financial administration, online order picking, packing and dispatch, courier coordination and ordering store supplies.

• Strong technical outdoor product knowledge across waterproof outerwear, insulation, footwear, snow goggles and helmets, climbing gear, packs, tents etc.

• Knowledge of leading outdoor brands such as Patagonia, Arc’teryx, The North Face, On and Salomon, or similar premium brands.

• Strong organisation, accuracy, communication and prioritisation skills; able to multitask calmly in a busy environment.

• Positive, professional, customer-focused and reliable; able to work independently and as part of a team.

• Multilingual skills are advantageous.

KEY RESPONSIBILITIES

Retail & Customer Service

• Welcome customers, understand their needs and provide tailored, knowledgeable advice on outdoor clothing, footwear and equipment.

• Process sales through Shopify; assist with rentals through Bike Rental Manager, store opening/closing, replenishment, promotions and events as required.

• Maintain high service standards, handle customer concerns calmly and escalate when needed.

Administration & Finance

• Process purchase orders and supplier invoices; assist with Xero administration, invoice checking and daily banking.

• Monitor and order stationery, packaging and store supplies, and liaise with suppliers and service providers.

Stock & Online Fulfilment

• Receive and check deliveries against purchase orders, identify discrepancies or damage, and maintain accurate Cin7 inventory.

• Conduct stock takes, transfers, top-ups and replenishment; keep storage areas organised and accessible.

• Efficiently pick, pack and dispatch online orders, prepare shipping documents and coordinate courier collections and delivery issues.

Rentals & Seasonal Services

• Manage hiking equipment rentals in BRM, including stock taking, preparing, issuing, receiving and inspecting equipment; explain rental terms and safety requirements and report missing or damaged items.

• Assist with seasonal services such as fishing licence sales and NZSKI Superpass processing, and provide local outdoor information when required.

Presentation, Teamwork & Safety

• Maintain high visual merchandising and store presentation standards, including displays, window merchandising and tidy shop-floor/back-stock areas.

• Develop product knowledge through training; support other departments and take ownership of tasks, communicating proactively with the team.

• Follow company policies, health and safety, emergency and security procedures; report hazards/incidents promptly and only operate equipment when trained or authorised.

• Maintain professional appearance and confidentiality, communicate availability and absences, attend required training/meetings and undertake other reasonable duties as directed.

PERSONAL ATTRIBUTES

Highly organised and detail-oriented, confident with technology and technical outdoor products, adaptable between customer-facing and administrative work, proactive and solutions-focused, and committed to excellent service and teamwork.

We can’t wait to hear from you! You can either send your CV and cover letter to Jess at jess@outsidesports.co.nz or drop them off in person at our Queenstown store

• Enthusiastic about the outdoors and adventure
• Fluent in English
• Mandarin speaker preferred
• Experience selling our brands preferred but not essential
• Friendly, customer-focused attitude
• Willingness to learn and grow with the team
• Ability to work reliably and be punctual
• Comfortable working in a fast-paced environment
• Available on weekends and holidays

Please note: We do not offer staff accommodation

• Be part of a passionate, family-owned New Zealand outdoor retailer
• Work with leading outdoor, cycling, running, and ski brands
• Join a supportive and collaborative team
• Enjoy a varied role with opportunities to learn multiple aspects of the business
• Staff discounts and bonus opportunities

We can't wait to hear from you! Please email your CV and cover letter to Jay at jay@outsidesports.co.nz, or bring them in store.

• Fluent in English
• Multilingual skills preferred
• Experience selling our brands is essential
• Strong customer service and communication skills
• Friendly, customer-focused attitude
• Enthusiastic about the outdoors and adventure
• Ski boot fitting knowledge or experience beneficial
• Reliable, punctual, and able to manage priorities
• Comfortable working in a fast-paced retail environment
• Available to work weekends and public holidays

Please note: We do not offer staff accommodation

• Be part of a passionate, family-owned New Zealand outdoor retailer
• Work with leading outdoor, cycling, running, and ski brands
• Join a supportive and collaborative team
• Enjoy a varied role with opportunities to learn multiple aspects of the business
• Staff discounts and bonus opportunities

We can’t wait to hear from you! You can either send your CV and cover letter to Davide at davide@outsidesports.co.nz or drop them off in person at our Queenstown store

Detail-Oriented: You love accuracy. Managing product codes, SKUs, and invoices is second nature to you.

Tech-Savvy: You are comfortable using spreadsheets, e-commerce platforms, stock management systems and CRM systems. Accounting systems and websites maintenance is familiar to you.

Great Communicator: You can build positive relationships with local customers, global suppliers, and our internal team.

Outdoor Passion: A genuine interest in hiking, skis, mountaineering and outdoor hardware helps you understand our products and customers.

Experience: Experience in customer service, administration, inventory management, or logistics is highly desirable. A qualification or background in Business Administration, Economics, or a related field would be advantageous.

Inventory & Stock Control: Set up new products in our system. Manage SKUs, pricing, stock transfers, and regular stocktakes. Process incoming deliveries for the Wanaka store to get gear onto the floor quickly.

Warranties: Manage warranty claims with suppliers and keep customers updated on their repairs. Cooperate with our finance team to process credit notes.

General Admin: Order office and packing supplies as needed and manage the incoming parcels. Oversee the receipt and dispatch of outgoing parcels.

If you are ready for a permanent, full-time role right here in Wanaka, we want to hear from you.

Please send your CV and a brief cover letter explaining why you are the perfect fit for this combined role to giovanni@outsidesports.co.nz