Refund policy
Returns and Exchanges
If you are not 100% satisfied with the item(s) you have received, you can return the item(s) to us for a refund or for an exchange within 60 days from the date the item(s) were dispatched.
To return an item for an exchange or refund, please return your item(s) along with your packing slip and your details and if you would like to receive an exchange or a refund.
Please be aware that we do not provide a pre-paid return shipping label.
Be sure to clearly state why you are requesting the refund, and email info@outsidesports.co.nz with your refund request and reason before sending the item(s) back. Please note that delivery charges are non-refundable. Please be aware that returned items must be in their original, unworn condition with all original packaging/labels attached and be accompanied by your proof of purchase.
Unfortunately, for hygiene reasons, we aren’t able to accept returns on swimwear or undergarments.
Please contact info@outsidesports.co.nz before you send the item(s) back.
Please return goods to:
Outside Sports, Returns & Exchanges,
17-23 Dunmore Street,
Wanaka, 9305