Shipping policy
New Zealand
Standard Delivery Tracked
Items Included: All Outside Sports products, excluding large/oversized items
Timescale: 2-5 working days
For Orders Totalling: Under $150 NZD – $9.99 | Over $150 NZD – FREE except during sitewide sales periods such as Black Friday. See below for detail.
Please note that during our Sitewide Black Friday Sale our shipping rates are as follows: For orders totalling Under $150 NZD – $9.99 | Over $150 NZD – $4.99
Rural Delivery Tracked
Items Included: All Outside Sports products, excluding large/oversized items
Timescale: 3-7 working days
For Orders Totalling: Under $150 NZD -$12.99 | Over $150 NZD – FREE except during sitewide sales periods such as Black Friday. See below for detail.
Please note that during our Sitewide Black Friday Sale our Rural Delivery Tracked rates are as follows: For orders totalling Under $150 NZD – $12.99 | Over $150 NZD – $4.99
Oversize Surcharge
Items Included: All large/oversized items
Timescale: 3-7 working days
For Orders Totalling: Any
Delivery Cost: $25
Shipping of Bikes:
South Island Deliveries: $150 NZD
North Island Deliveries: $250 NZD
Please Note:
These time frames are contingent upon product availability. Please be aware that delivery times may be delayed due to weather conditions or other issues with the courier companies.
Australia
Delivery (Tracked)
- Items Included: All Outside Sports products, excluding large/oversized items
- Timescale: 7-14 working days
- For Orders Totalling: Under $150 AUD – AU$20 | Over AU$150– FREE
-
DHL Express Delivery AU$40
Oversize Surcharge/Skis
- Items Included: All large/oversized items and skis
- Timescale: 7-14 working days
- For Orders Totalling: Any
- Delivery Cost: $200AUD
These time frames are contingent upon product availability. Please be aware that delivery times may be delayed due to weather conditions or other issues with the courier companies. Once a parcel has left New Zealand it is out of our control and you will need to contact the carrier in your country about any issues.
United States
International Delivery (Tracked)
Items Included: All Outside Sports products, excluding large/oversized items
Timescale: 21 working days
Delivery Cost: NZ$200
Please Note:
These time frames are contingent upon product availability. Please be aware that delivery times may be delayed due to weather conditions or other issues with the courier companies. Once a parcel has left New Zealand it is out of our control and you will need to contact the carrier in your country about any issues.
Worldwide
International Delivery (Tracked)
Items Included: All Outside Sports products, excluding large/oversized items
Timescale: 7-21 working days
Delivery Cost: NZ$60
Country Exceptions:
We do not ship to the following countries:
Russia, Ukraine, Israel
Please Note:
These time frames are contingent upon product availability. Please be aware that delivery times may be delayed due to weather conditions or other issues with the courier companies. Once a parcel has left New Zealand it is out of our control and you will need to contact the carrier in your country about any issues.